Have a question? We probably have answers!
We've written out a lot of what we know
Where is my order?
Can I change my order?
Do you ship internationally? What about duties?
When will my lights ship?
International shipping is too expensive! Do you have any distributors in my country?
What are the lumens?
Shouldn't I put the most powerful light on my helmet, not the bars?
What are your hours?
Do you have any discount codes?
Do any local bike shops carry your lights?
What's your warranty policy?
Do you sponsor local race teams?
Why don't you include a strap mount for your helmet lights?
What do I do if the mount doesn't fit my helmet?
Why don't you include every mounting solution possible with every light?
Does the sticky tape really hold well enough for helmet mounts?
My Handlebar Mount doesn't fit my bars, what do I do?
Why isn't your handlebar mount made out of metal?
I have integrated carbon handlebars, how do I mount this light?
Can your mount flip upside-down? I have something on the left side of my stem already.
Are Your Lights Waterproof?
Why don't you make an 8,000 lumen light?!?
What is Pass-Thru Charging?
How do I extend runtime with a external USB power bank?
Are the internal batteries user-serviceable/replaceable?
How should I store my light in the offseason?
I charged my light overnight and it's not full, why?
How much is runtime impacted by cold weather?
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