Have a question? We probably have answers!

Shipping

• Where is my order?
• Can I change my order?
• Do you ship internationally? What about duties?
• When will my lights ship?
• International shipping is too expensive! Do you have any distributors in my country?

Lighting

• What are the lumens?
• Shouldn't I put the most powerful light on my helmet, not the bars?

Company

• What are your hours?
• Do you have any discount codes?
• Do any local bike shops carry your lights?
• What's your warranty policy?
• Do you sponsor local race teams?

Mounting

• Why don't you include a strap mount for your helmet lights?
• What do I do if the mount doesn't fit my helmet?
• Why don't you include every mounting solution possible with every light?
• Does the sticky tape really hold well enough for helmet mounts?
• My Handlebar Mount doesn't fit my bars, what do I do?
• Why isn't your handlebar mount made out of metal?
• I have integrated carbon handlebars, how do I mount this light?
• Can your mount flip upside-down? I have something on the left side of my stem already.

Products

• Are Your Lights Waterproof?
• Why don't you make an 8,000 lumen light?!?
• What is Pass-Thru Charging?
• How do I extend runtime with a external USB power bank?
• Are the internal batteries user-serviceable/replaceable?
• How should I store my light in the offseason?
• I charged my light overnight and it's not full, why?
• How much is runtime impacted by cold weather?
• View all articles in “Products”